For owners & managing partners of family law firms
New inquiries arrive while your team is supporting existing clients. Quarterturn helps you explore practical ways to keep appropriate follow-up moving and prepare the administrative handoff, while your firm retains control of client and legal decisions.
Free · 15 minutes · No prep
Give appropriate inquiries a clear next step.
Reduce repeat questions and administrative chasing.
Make the next step clearer during a difficult time.
Where we could help
These are opportunities to explore. We start by finding out which, if any, is worth changing in your business.
Organize incoming inquiries, prepare an approved acknowledgment and route the next action to the right person. Your staff handles urgency, conflicts and decisions about who the firm can help.
Look at: time to a useful response and unassigned inquiries.
Give staff a reviewed list of people awaiting an administrative next step. Where appropriate, prepare a discreet follow-up using the person’s agreed contact method and record whether to continue or close the inquiry.
Look at: inquiries with a clear disposition and unwanted follow-up.
Bring permitted administrative information and outstanding questions into a short brief. Staff verifies it before the consultation, with legal questions left for the lawyer.
Look at: preparation time and repeated requests for information.
A workflow worth exploring
Useful intake support can be simple: organize the request, flag what needs staff attention and make it clear what has—and has not—been confirmed.
“I would like to ask about a consultation. Email is my preferred contact method. Please let me know the next step.”
Record the consultation request and contact preference. Treat consultation availability as unconfirmed.
Show the required administrative checks and questions. Route anything urgent or legal to the appropriate person.
Complete the firm’s checks, confirm the next step and approve any response. A request is not a confirmed appointment.
Workflow first
Every project needs a clear purpose: more revenue, time saved, or better product or service quality.
Look at how work gets done today: where it waits, who gets pulled in, and what a better result would look like.
Simplify the steps, make ownership clear, and agree on what good looks like before adding technology.
Use the tools that fit the job. Keep people responsible for the decisions that need their judgment.
The next step
In a free 15-minute AI Opportunity Call, describe an administrative bottleneck in inquiry handling or consultation preparation. We’ll identify a credible direction and explain why it may be worth a closer look. If you want help taking it further:
A paid, four-working-day assessment with four practical recommendations, prioritized by value, fit, and effort. CA$1,000 for an owner/operator; CA$2,000 for a larger team.
Hands-on support to configure the tools, redesign the workflow, and coach your team through adoption using real work.
Focused automations, integrations, or AI workflows designed around your business and delivered through clear milestones.
If you can take the initial recommendation and run with it yourself, that’s a good outcome too.
Who you’ll work with
Founder, Quarterturn
For the last 10 years, Jared has worked alongside business owners—operating businesses, helping them through bottlenecks, and leading teams through change.
The opportunities here support administrative work. Your firm remains responsible for conflicts checks, client acceptance, urgency, legal advice and final communications. We agree on the review points before changing a workflow.
Before a workflow uses client information, we need to agree on the permitted data, access, tools, retention and review steps with your firm. The opportunity call can focus on the process without sharing client details.
No. Staff first checks whether contact is appropriate, the agreed channel and whether the person has opted out or the matter has moved on. A generic reactivation campaign is a poor fit for sensitive family matters.
Start here
Describe one point where inquiries wait or administrative work repeats. There’s no need to share client details.
Book your AI Opportunity CallFree · 15 minutes · No prep